To track an order log in to your account. THANK YOU for being our customer!

For other inquiries not answered in our questions below, please contact us through our support form.


Holiday shipping deadlines have passed, but you can still get a no-shop, no-ship, can't miss gift with our Email Gift Certificate. Email it to yourself, and you'll have something to print, wrap, and give! AND they are buy one, get one FREE through 12/25/12!

In order to avoid disappointment, PLEASE NOTE the shipping deadlines below for holiday orders. All methods of shipment can be delayed near to the holidays. USPS Priority Mail has (in my experience) alway been delayed near the holidays, taking 3-5 business days to arrive. PLEASE plan ahead!

THE STUDIO WILL BE COMPLETELY CLOSED from 12/20/12 through 1/4/13. ALL ORDERS placed during those dates will ship by 1/10/13. Please allow extra time for replies to all inquiries. HAPPY HOLIDAYS! :)

HOLIDAY DEADLINE
Shipping Method
Studio Production Time
Shipping Time
Total Delivery Time Estimate
Cost

LAST DAY
Sun. 12/16

FREE or USPS
Priority Mail
Shipping

Ships within 1-5 business days after the order is placed
2-7 business days
3-12 business days
(USPS will take longer near the holidays)
FREE
or $6 if order total is under $98
LAST DAY
Fri. 12/13
FedEx Ground Ships within 1-5 business days after the order is placed
1-7 business days 2-12 business days
(can vary near the holidays)
$8
LAST DAY
Tues. 12/18
FedEx 2 Day Ships within 1-3 business days after the order is placed (rush order) 2 business days 3-5 business days
(can vary near the holidays)
$30 (includes studio rush)
LAST DAY
Tues. 12/18
USPS Express Overnight Ships within 1-3 business days after the order is placed (rush order) 1 business day
2-4 business days
(USPS will take longer near the holidays)
$30 (includes studio rush)
LAST DAY
Tues. 12/18
FedEx Std. Overnight Ships within 1-3 business days after the order is placed (rush order) 1 business day
2-4 business days
(can vary near the holidays)
$45 (includes studio rush)

* Because we are too small to negotiate lower volume shipping rates, these prices are just enough to cover the cost of shipping via these expedited methods. We offer the studio rush as a courtesy to our time-pressed clients. Thank you for understanding!

Thank you for your continued support and patronage - we love making jewels for you!

Find quick answers to your questions below...-->
Order Status
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I received the wrong product.
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International Shipping
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Guarantees
30 Days Money Back Guarantee
Privacy Policy
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I have a question on my charges.
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Buyer's Guide
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Additional Support
How do I contact you for wholesale inquiries?
How do I contact you?
Product Information
How can I make sure I get the right fit?
How do I care for my sustainable designer jewelry?
What is Gold Fill?


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